Products on Offer

Leadership

• Working with your staff for better results
• Time Management & Organisational Skills
• Coping with Change

Communication

• Clear Communication skills-written, face to face, telephone skills
• Effective Presentations-speak clearly, be confident, body language
• Assertion not Aggression-get your point across

Customer Service

• Caring about the Customer-providing a service
• Diversity-embracing diversity / managing diversity
• Stress management-coping with Stress / Managing Stress as a manager

Team building

• Working together as an effective team
• Managing Teams for new managers

Personalised One to One Coaching

• Developing your business/ your job/ your management skills
• Identifying & Developing Your Skills (with CV assistance if required)
• Confidence Building
• Dealing with the effects of Life Change on your career (retirement, redundancy, bereavement, divorce, parenthood)
• Your Licence is Essential to Your Job (coaching to change behaviour patterns)