Customer Service
This training is essential for any company wanting to stay ahead of the competition.
Your business needs to maintain the level of service which has your customers returning again & again & recommending you to others.
Our Customer Service training & coaching is designed to ensure that your customers are aware of your committment to their business.
Aims & Objectives:
Market your Company identity & service customer needs to increase sales by:-
Identifying your customer & his needs
Knowing your Product
Developing a Service Plan to retain your customer & increase sales
Building the Best Service Team
Developing your Company Image
Informal Marketing
This is a 1 day course for small teams.
No team is too small to benefit.
As part of A Positive Choice' customer service policy we like our training to offer value for money & achieve results for your business therefore a FREE action plan & follow through session is available to ensure progress
We are a Midlands company based in Northampton, Leicester & Milton Keynes for local support.
Call 01604 246524 or e-mail now for your FREE initial consultation-Help your business to stay ahead