Qualifications and Experience
- One to One Trainer Certificate
- Debt management experience
- Stress Management
- Personal development and CVs
- Diversity trainer
- Certificate in coaching
- Customer service training
- Management training
- Team Working workshops
- 20 years 'hands on' management
- Training Officer
- Internal recruitment selector
- Advanced Diploma in Personal Development Coaching

About A Positive Choice
APC was founded by myself, Martena Langley, because I have always believed that an enthusiastic and committed workforce with good management and staff relationships is guaranteed to 'win out' over a dissatisfied and disillusioned workforce every time.
I also believe that a practical and positive approach to change from both management and staff enables progress and makes a huge difference to the outcome.
One of my own main areas of dissatisfaction as a customer is a poor level of customer service.
Investment in personal relations and staff development is not always considered to be a priority in difficult times but it is especially important today if your business and staff are to remain competitive in a market which values training and personal skills.
The backing of a committed management and workforce can have a huge long term impact on business performance.
The value your staff feel you place on them as individuals can make a difference.
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Personal recommendations can have a greater impact than the written word.
Your workforce can have a far wider scope of influence than you imagine.
A positive impression of your company, particularly from the people who work there, can influence potential customers you weren't even aware of.
Let your staff and customers work for you -not against you.
They should be your greatest ambassadors.
APC can help you by meeting a variety of development needs based on management and training experience gained over 20 years in both the business and Public sector arenas.

